Business Coaching for the Cultural and Heritage Sector
About coaching
What is Coaching?
Coaching gives you something that's hard to find in a busy leadership role - dedicated time and space to step back from the day-to-day and think clearly about the challenges in front of you.
I often describe it as business therapy. Together, we lift the lid on how you're thinking, work through what's really going on, and come out the other side with focus and a concrete plan for moving forward. Without exception, people leave a session surprised by how much their thinking has shifted - and how much lighter they feel for it.
Ready to discover what coaching can do for you?
Who I coach
I'm a qualified business coach, trained at the Møller Institute at Cambridge University, working with people across cultural and heritage organisations. My clients range from heads of department to senior managers - at different stages, in different roles, facing different challenges. What they have in common is that someone has decided something needs to change.
My clients usually come to me in one of two ways:
Through their organisation
A senior leader - an MD, a CEO, a director - can see that someone in their organisation needs outside support. I'm brought in to work with that person directly.
Directly, as individuals
People come to me on their own initiative. They're navigating a transition, stepping into a bigger role, or facing a big change in their career, and want a structured space to think, develop, and move forward.
My experience
I've coached individuals and teams across the cultural and heritage sector through career transitions, new roles, stretched fundraising targets, and teams navigating change.
UNICEF UK: my client was coached through the pressure of delivering Soccer Aid gala fundraising. They came to me hitting roadblocks; over 12 sessions, things shifted dramatically. They went on to raise over £1m - double the original target.
A career transition: an individual navigating a significant career change came to me feeling stuck. In three sessions, they left with a clear, tangible way forward.
Titanic Belfast: I coached an individual stepping into a new role. We uncovered a lot in the first few sessions, giving them a far clearer understanding of the way ahead.
London Transport Museum: I coached a team to uncover new ways of working together, building the foundations for more effective collaboration.
These are just a few examples which demonstrate the power of coaching. If you're interested in finding out more, please do get in touch.
Speaking with Lucy over just three sessions was instrumental in revealing and unpacking some sticking points I needed to address to move ahead with confidence. With Lucy's help, I did.
What Coaching Delivers
Working with a coach creates measurable, meaningful change - in how you lead, how you feel and how you perform.
Clients typically experience:
Greater self-awareness: a deeper understanding of your strengths, your patterns and where to direct your energy
Increased confidence and resilience: showing up with more assurance, even under pressure
Better communication and relationships: lead with more impact and collaborating more effectively
Reduced stress and improved wellbeing: feeling more in control and more satisfied in your role
Stronger performance and clearer goal achievement: cutting through complexity to make progress faster
Real accountability: the structure and support to follow through on what matters most
Book a session
All coaching starts with a discovery call. This is a chance to talk through what’s currently on your plate, where pressure is coming from, and what feels unresolved.
From there, coaching is shaped around what you actually need. Some people want regular, ongoing support as they manage sustained pressure. Others come with a specific goal and want to move fast. And some organisations want focused support for a whole team. Whatever your situation, there's a way to work together that fits it.
If you’re considering coaching support, I’d recommend booking a discovery call as early as possible. This allows us to explore fit and availability.
Coaching faqs
Who do you work with?
Anyone working in a cultural or heritage organisation who would benefit from coaching support - whether that's a head of department navigating a difficult period, a manager stepping into a bigger role, or a senior leader carrying more than they can manage alone. Some clients come through their organisation. Others come directly.
How long does an engagement usually run?
Most engagements run between three and six months. Some continue beyond that where ongoing support is useful. We agree the structure clearly in the proposal and review it as we go.
What makes your coaching different?
I’m a certified business coach with many years of experience working inside the cultural sector leading commercial teams. That means I understand the pressures, constraints, and realities you’re working within.
Is coaching confidential?
Yes. Coaching conversations are confidential. Where coaching is commissioned by an organisation, we agree in advance what, if anything, will be shared - usually limited to themes or progress rather than content.
Can coaching be combined with consultancy?
Yes. Many people choose to combine consultancy support for their organisation with coaching for themselves or their team. This can be particularly helpful during periods of change, growth, or increased responsibility.
How do I know if coaching is right for me?
A discovery call is the best place to explore this. It’s an open conversation about what you’re facing and what kind of support would be most useful - with no obligation to continue.
Do you have space for new coaching clients?
I work with a limited number of coaching clients at any one time. As a result, availability can be limited.